Refund Policy

Satisfaction guaranteed. If you are less than satisfied call us at 408 996 1414 or email us at csa@freshnessfarms.com

You sign-up for a subscription of organically grown fruit and/or vegetables.   Subscriptions are delivered Weekly, Every Other Week or Monthly to a location and frequency of your choice. If you are a new participants, you will need to pay for 4 deliveries to begin.

It is easy to manage your account online. If you need to skip a delivery, you can put a future future delivery(s) on hold by going to your account and clicking on the calendar day you wish to hold. All holds must be placed no later than four days prior to your delivery. Unfortunately, we cannot accept cancellations at the last-minute. One option is to have a friend enjoy your fruits and vegetables and try Freshness Farms out for a week.  Or ask us to donate your food.

Re-using Bags and Baskets is a great way for the both of us to help the health of our environment.  In order to do this effectively, bags and baskets need to be returned at the onset of the following delivery.  Leave your name tag on the bags and baskets.  There will be a charge of $10 for each bag not returned.  There will be a charge of $40 for each basket not returned.

It is easy to manage your account online. If you need to skip a delivery, you can put a future future delivery(s) on hold by going to your account and clicking on the calendar day you wish to hold. All holds must be placed no later than four days prior to your delivery. Unfortunately, we cannot accept cancellations at the last-minute. One option is to have a friend enjoy your fruits and vegetables and try Freshness Farms out for a week.  Or ask us to donate your food.

NO REFUNDS.

Credits will be given for any unused portion of your membership provided:

  1. You notify us in writing of your cancellation (email notification will be acceptable).
  2. No credits will be given for any deliveries that are made and not picked up.

All payments will be posted to your membership account as soon as they are received. Returned checks will be charged with any additional fees that we may occur. All funds are in US Dollars.

Check out our FAQs on our website or feel free to contact us, we are always happy to hear from you!