Refund Policy

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You sign-up for a subscription of organically grown fruit and/or vegetables.   Subscriptions are delivered Weekly, Every Other Week or Monthly to a location and frequency of your choice. If you are a new participants, you will need to pay for 4 deliveries to begin.

If you need to skip a delivery or you want to put your deliveries on hold, go to your account and click the calendar day you wish to hold. All holds must be placed no later than four days prior to your delivery.

Unfortunately, we cannot accept cancellations at the last-minute. One option is to have a friend enjoy your fruits and vegetables and try Freshness Farms out for a week.  Another is to ask us to donate your food.

Re-using Bags and Baskets is a great way for the both of us to help the health of our environment.  In order to do this effectively, bags and baskets need to be returned at the onset of the following delivery.  Leave your name tag on the bags and baskets.  There will be a charge of $10 for each bag not returned.  There will be a charge of $40 for each basket not returned.


If you wish to cancel your Freshness Farms deliveries, the deadline to do so is Friday, 6:00am of the week prior to your next delivery.

For any cancellations made after this time, unfortunately, we cannot offer refunds. We do, however, offer Freshness Farms credit. This can be used towards any future orders or gifted to friends and family.

For cancellations made after the agreed upon deadline, we unfortunately cannot offer refunds. We can, however, offer Freshness Farms credit that can be used towards future orders or gifted to family and friends.

We cannot offer refunds for deliveries that are made but not picked up.

Thank you for your understanding!

All payments will be posted to your membership account as soon as they are received. Returned checks will be charged with any additional fees that we may occur. All funds are in US Dollars.

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